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Backups for Monica
Using an external 250GB disk, identified by Mike, I setup Time Machine to backup Monica’s iMac.
Pearson iPad App v 0.8.0
Grabbed new release from Dropbox. Due to network changes, previous releases will not work. Began upgrading user iPads today.
KF performance problems continue.
User reported KF was unusable between the hours of 11:00 – 1:15. Checked MRTG graphs, nothing at all. Poured through the config file. Increased the number of DB connections to 16. Also increased the logging detail to “debugging” level.
Posted in Journal, Knowledge Forum, LiM
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Proposed Linux as solution for Knowledge Forum
Created monthly outage report for October and sent Christophe a request asking that LiM consider purchasing a Linux server.
Posted in Journal, Knowledge Forum, LiM
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Kfserver now behaves when rebooted.
Was able to test changes made Monday, to kfserver01. After editing the startup script to run as the correct user, KF now ignores stale lock files left from abnormal shutdown.
Posted in Journal, Knowledge Forum, LiM
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Post power outage instructions.
Finished labeling systems and posted instructions on shelf. Still missing details on starting KF and NRPE.
KnowledgeForum performance complaint…
From customer Dylan: Like yesterday, Knowledge Forum is really slow this morning, so much so that I can’t really use it. Yesterday after school (around 3:00pm) it was back to normal, but this morning it is back to being slow. Checked MRTG … Continue reading
Posted in Journal, Knowledge Forum, LiM
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More problems with Word
Received a request from Kelly, regarding Karen’s problem with Word 2011 You can tell him that the message I have been getting when I go to save at the end of editing (after auto save) is: file error, network connection … Continue reading
Posted in Journal, LiM, Microsoft Word
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Ordered rechargeable batteries
At Christophe’s request, I ordered Panasonic batteries for the phones. He asked for 3 sets but they came in an 8 pack. Also ordered 8 rechargeable AA batteries for mice. Erica is going to take over managing them.
Power Outage Notes
– QBServer: Failed to auto power on. Quickbooks Server started automatically once the system was turned on. – Knowledge Forum: DBs remained down due to remaining lock files. Lock files were manually removed and KF restarted. – liminf03: Was notified … Continue reading
Posted in DNS, Journal, Knowledge Forum, LiM, System Monitoring
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