Archives
Meta
Category Archives: Knowledge Forum
How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start functionality.
If, after installing Java for OS X 2013-005 and the latest version of Java 7 from Oracle, you want to disable Java 7 and re-enable the Apple-provided Java SE 6 web plug-in and Web Start functionality, follow these steps. Note: You … Continue reading
Posted in Knowledge Forum, LiM
Tagged Chrome, Java, OSX
Comments Off on How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start functionality.
KnowledgeForum Serial Number Generator
It turns out that the SN Gen app was on www2. I was able to grab the files and copy them to Transfer. Files are: /Library/WebServer/CGI-Executables/gensernum.cgi /Library/WebServer/Documents/license/cal.htm /Library/WebServer/Documents/license/calendar.htm /Library/WebServer/Documents/license/kforumsn.txt Need to tweak firewall (ipfw) to secure it now.
Posted in Journal, Knowledge Forum, LiM
Comments Off on KnowledgeForum Serial Number Generator
KF performance problems continue.
User reported KF was unusable between the hours of 11:00 – 1:15. Checked MRTG graphs, nothing at all. Poured through the config file. Increased the number of DB connections to 16. Also increased the logging detail to “debugging” level.
Posted in Journal, Knowledge Forum, LiM
Comments Off on KF performance problems continue.
Proposed Linux as solution for Knowledge Forum
Created monthly outage report for October and sent Christophe a request asking that LiM consider purchasing a Linux server.
Posted in Journal, Knowledge Forum, LiM
Comments Off on Proposed Linux as solution for Knowledge Forum
Kfserver now behaves when rebooted.
Was able to test changes made Monday, to kfserver01. After editing the startup script to run as the correct user, KF now ignores stale lock files left from abnormal shutdown.
Posted in Journal, Knowledge Forum, LiM
Comments Off on Kfserver now behaves when rebooted.
KnowledgeForum performance complaint…
From customer Dylan: Like yesterday, Knowledge Forum is really slow this morning, so much so that I can’t really use it. Yesterday after school (around 3:00pm) it was back to normal, but this morning it is back to being slow. Checked MRTG … Continue reading
Posted in Journal, Knowledge Forum, LiM
Comments Off on KnowledgeForum performance complaint…
More KnowledgeForum fun
KnowledgeForum on kfserver01 was installed and configured by Riley. He has the daemon running, at boot, as limadmin. However, this does not work, because all of the files are owned by lim. This is required to allow our support specialist … Continue reading
Posted in Journal, Knowledge Forum
Comments Off on More KnowledgeForum fun
KnowledgeForum does not start DBs after power failure.
Because Lock files remain in place, simply turning on the system is not good enough. You must kill kforumd, delete the lock files, and then restart kforumd. Tested killall -HUP, after deleting locks, and that was not good enough.
Posted in Journal, Knowledge Forum
Comments Off on KnowledgeForum does not start DBs after power failure.
More Nagios tuning…
Discovered that KF returns no error code if a DB is down. It returns a valid page saying that no database is available. This tricks Nagios into thinking all is good. Added a string check (-s) to each test to … Continue reading
Posted in Journal, Knowledge Forum, System Monitoring
Comments Off on More Nagios tuning…
Power Outage Notes
– QBServer: Failed to auto power on. Quickbooks Server started automatically once the system was turned on. – Knowledge Forum: DBs remained down due to remaining lock files. Lock files were manually removed and KF restarted. – liminf03: Was notified … Continue reading
Posted in DNS, Journal, Knowledge Forum, LiM, System Monitoring
Comments Off on Power Outage Notes