Category Archives: Journal

Backup Status 11/02/2012

Posted on November 2, 2012 by jaye

ShareA: Running occasional error 23 “Result too large (34)” ShareB: Running ShareC: Running occasional error 23 “Result too large (34)” QBServer: Running 65% disk space available Company: Running kforum: Running Kforumhost: Running Kfserver01: Running

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Backups for Monica

Posted on November 2, 2012 by jaye

Using an external 250GB disk, identified by Mike, I setup Time Machine to backup Monica’s iMac.

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Knowledge Forum Server

Posted on November 2, 2012 by jaye

Received verbal OK from Christophe to purchase new PC to run KF on Linux.

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Pearson iPad App v 0.8.0

Posted on November 2, 2012 by jaye

Grabbed new release from Dropbox. Due to network changes, previous releases will not work. Began upgrading user iPads today.

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KF performance problems continue.

Posted on November 1, 2012 by jaye

User reported KF was unusable between the hours of 11:00 – 1:15. Checked MRTG graphs, nothing at all. Poured through the config file. Increased the number of DB connections to 16. Also increased the logging detail to “debugging” level.

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Proposed Linux as solution for Knowledge Forum

Posted on November 1, 2012 by jaye

Created monthly outage report for October and sent Christophe a request asking that LiM consider purchasing a Linux server.

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Kfserver now behaves when rebooted.

Posted on October 31, 2012 by jaye

Was able to test changes made Monday, to kfserver01. After editing the startup script to run as the correct user, KF now ignores stale lock files left from abnormal shutdown.

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Post power outage instructions.

Posted on October 31, 2012 by jaye

Finished labeling systems and posted instructions on shelf. Still missing details on starting KF and NRPE.

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KnowledgeForum performance complaint…

Posted on October 31, 2012 by jaye

From customer Dylan: Like yesterday, Knowledge Forum is really slow this morning, so much so that I can’t really use it. Yesterday after school (around 3:00pm) it was back to normal, but this morning it is back to being slow. Checked MRTG … Continue reading →

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More problems with Word

Posted on October 31, 2012 by jaye

Received a request from Kelly, regarding Karen’s problem with Word 2011 You can tell him that the message I have been getting when I go to save at the end of editing (after auto save) is: file error, network connection … Continue reading →

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