Author Archives: jaye

Ordered rechargeable batteries

Posted on October 29, 2012 by jaye

At Christophe’s request, I ordered Panasonic batteries for the phones. He asked for 3 sets but they came in an 8 pack. Also ordered 8 rechargeable AA batteries for mice. Erica is going to take over managing them.

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More KnowledgeForum fun

Posted on October 29, 2012 by jaye

KnowledgeForum on kfserver01 was installed and configured by Riley. He has the daemon running, at boot, as limadmin. However, this does not work, because all of the files are owned by lim. This is required to allow our support specialist … Continue reading →

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KnowledgeForum does not start DBs after power failure.

Posted on October 29, 2012 by jaye

Because Lock files remain in place, simply turning on the system is not good enough. You must kill kforumd, delete the lock files, and then restart kforumd. Tested killall -HUP, after deleting locks, and that was not good enough.

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More Nagios tuning…

Posted on October 29, 2012 by jaye

Discovered that KF returns no error code if a DB is down. It returns a valid page saying that no database is available. This tricks Nagios into thinking all is good. Added a string check (-s) to each test to … Continue reading →

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Power Outage Notes

Posted on October 29, 2012 by jaye

– QBServer: Failed to auto power on. Quickbooks Server started automatically once the system was turned on. – Knowledge Forum: DBs remained down due to remaining lock files. Lock files were manually removed and KF restarted. – liminf03: Was notified … Continue reading →

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Added specific KF DBs to monitoring.

Posted on October 29, 2012 by jaye

I added the specific URLs for all of the active DBs on kfserver01, to nagios on Netmon01. This should give some indication if individual DBs stop responding, instead of the whole server being down.

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Customer Problem: Can’t login to self hosted database.

Posted on October 29, 2012 by jaye

User Peng reported that he couldn’t login to his self-hosted DB. He is running Linux/Ubuntu, which is not a supported environment. Regardless, the server is running and he provided a link to it. Looking at his emails, he is trying … Continue reading →

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Netmon01 – Added to DNS Slaves

Posted on October 29, 2012 by jaye

This weekend’s power outage uncovered another challenge. Netmon01 is my primary conduit into LiM, from remote locations. If the primary DNS server is down, I can’t SSH in. I don’t understand why it doesn’t fall back on the secondary server? … Continue reading →

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Mices!

Posted on October 29, 2012 by jaye

Received 4 new mice, ordered last week. Deployed to Peter, video edit Mac Pro, and Hattie. One remains as a spare.

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